Privacy Policy

Effective date: October 20, 2018

ProperGate Sp. z o.o. (“ProperGate”, „us”, „we”, or „our”), is a controller according to Art. 4 para. 7 GDPR, with HQ located at Frezerów 3, 20-209 Lublin Poland, operates the website (the „Service”).

Data protection declaration

ProperGate understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and our obligations under the law.

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site and/or you will be required to read and accept this Privacy Policy when signing up for an Account. If you do not accept and agree with this Privacy Policy, you must stop using Our Site / product immediately.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you („Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Cookies and Usage Data

Usage Data

We may also collect information how the Service is accessed and used („Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

ProperGate Software uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

User account/registration

In order to use our platform to monitor your material delivery via our website, you as a user must confirm registration provided by project logistics coordinator on the website with a password of your choice and the following personal data entered by the coordinator: First and last name, company name, e-mail address and phone number. We need this information to identify you and to communicate with you and send you real-time notifications. It is obligatory to provide the above-mentioned data. We will then set up a password-protected direct access to your data stored with us in your user account. Here you can see and manage all information about your deliveries and materials and all data in the protected user area.

In addition, certain users have the possibility to store data of third parties on the platform. This happens when personal data of a „supplier” and „supplier’s driver” (name, e-mail address, telephone number) is stored while the supplier and the driver themselves are not users of the platform. The data enables communication between the parties involved. The data will not be passed on to third parties.

Log Data

Whenever you visit our Service, we only collect the personal data that your browser sends to our server (server Log Data files/access data) on the basis of Art. 6 Para. 1 S. 1 lit. b) and f) GDPR in order to display our website and to guarantee stability and security.

This Log Data may include information such as your

  • name and content of pages of our Service that you visit
  • computer’s Internet Protocol (“IP”) address,
  • browser version,
  • your operating system & language,
  • the time and date of your visit,
  • time zone difference to Greenwich Mean Time (GMT)
  • the time spent on those pages,
  • the amount of data transferred,
  • access status/HTTP status code (referrer URL)
  • and other statistics.

Log file information is stored for a maximum of 7 days for security reasons (e.g. to investigate misuse or fraud) and then deleted. If further storage is required for evidentiary purposes, this data is excluded from deletion until the respective incident has been finally clarified.


We use cookies on our websites. These are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service. For more information on how to prevent certain cookies from being set, see for the different service providers.

Cookies do no damage to your end device, do not contain viruses, Trojans or other malware. Information is stored in the cookie that results in each case in connection with the specifically used terminal device. However, this does not mean that we immediately become aware of your identity.

We use so-called session cookies to recognise that you have already visited individual pages of our website. These will be deleted automatically after leaving our site. In addition, we also use temporary cookies that are stored on your end device for a specified period of time to optimise the look&feel of our websites. If you visit our site again to use our services, it will automatically recognise that you have already been with us. It also recognises what entries and settings you have made so that you do not have to enter them again.

On the other hand, we use cookies to statistically record the use of our website by services of our service providers and to evaluate them for you for the purpose of optimising our offer. These cookies are deleted after a defined period of time.

Third parties may also use so-called pixel tags (invisible graphics, also known as “web beacons”) for statistical or marketing purposes. Pixel tags can be used to evaluate information such as visitor traffic on the web pages. With their help, an individual cookie, i.e. a small file, is stored on the user’s device (comparable technologies can also be used instead of cookies).

Transfer Of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside Poland and choose to provide information to us, please note that we transfer the data, including Personal Data, to Poland and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

ProperGate Software will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

ProperGate Software may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of ProperGate Software
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Rights of the parties concerned

In accordance with Article 15 of the DS GMO, you have the right to obtain, upon request and free of charge, information on the personal data that has been stored about you.

In accordance with Articles 16, 17 and 18 GDPR, you also have the right to have incorrect data corrected and your personal data blocked, deleted or processed to a limited extent.

Subject to the conditions laid down in Article 20 of GDPR, you are also entitled to receive the personal data concerning you that have been stored in a structured, current and machine-readable format and to transmit this data to another person in charge without ProperGate’s interference.

In addition, pursuant to Art. 21 para. 1 GDPR, you are entitled to the reject the permission of processing of personal data concerning you, which is based on Art. 6 para. 1 lit. e) or f) GDPR, for reasons arising from your personal situation.

Objections to direct advertising can always be expressed. ProperGate will fulfil your aforementioned rights, as far as the legal requirements for the assertion of the rights are given.

Any requests regarding your personal data should be addressed to the e-mail address or address given in the imprint of our web pages or under point 1 of this data protection declaration.

You also have the right to file a complaint with a data protection supervisory authority about our processing of your personal data.

Security Of Data

Security of data transmission

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Duration of storage and routine deletion

We process and store personal data only for the period required to achieve the processing purpose or for as long and to the extent required by law, but at least for the duration of the statutory limitation periods.

If the storage purpose no longer applies or if a legally prescribed storage period expires, the personal data will be blocked or deleted routinely and in accordance with legal regulations.


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Your personal data, including login credentials is transmitted securely and encrypted with SSL.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Monitoring & Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

Piwik is a web analytics service. You can visit their Privacy Policy page here:

Clicky is a web analytics service. Read the Privacy Policy for Clicky here:

Google Analytics is a web analysis service of Google Inc. based in the USA (hereinafter ”Google”). Google Analytics uses cookies, which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.

Google has committed to the principles of the privacy shield by self-certification with the US Department of Commerce.

We use Google Analytics only with active IP anonymization. For this reason, Google will reduce your IP address in member states of the European Union or in other signatory states to the Agreement on the European Economic Area beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of Sablono, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide Sablono with other services relating to website and internet use. The legal basis for the use of Google Analytics is Art. 6 Par. 1 S. 1 lit. a) or f) GDPR.

The IP address transmitted by your browser is not merged with other Google data. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser plug-in available under the following link:
For more information about Google’s use of data, click here: l (Terms of use) (Overview of data protection)  (Privacy Policy)

Sentry is an error monitoring service. The system captures information about platform crashes and malfunctions on your end device to improve the platform. Your IP address is only collected in an anonymous form and together with technical data of the terminal device (such as operating system version, screen resolution, device ID) is transmitted to the Sentry servers. It is not possible to draw any conclusions about a specific person. The legal basis for the use of Sentry is Art. 6 para. 1 sentence 1 lit. f) GDPR.

Sentry is self-certified by the U.S. Department of Commerce to comply with the principles of the Privacy Shield.

For more information on data processing at Sentry, please visit /.


Microsoft Azure Cloud Service – integration of third-party services for the purpose of web hosting
We use server capacities of providers through which we can offer you our services online via our websites (web hosting). The legal basis for this is Art. 6 para. 1 sentence 1 lit. b) GDPR.

For this purpose:

  • inventory data,
  • contact data,
  • content data,
  • contract data,
  • usage data,
  • user meta- and communication data

are transmitted to the service providers.

We carefully select our host providers. We only cooperate with providers based in the EU or, if the provider is based outside the EU or EEA, that the provider can demonstrate an adequate level of data protection (e.g. Privacy Shield).

Sales & Marketing

Google Marketing Services – the marketing and remarketing services (“Google Marketing Services”) of Google LLC based in the USA for analysing, optimising and operating our online offering economically. The legal basis is Art. 6 para. 1 sentence 1 lit. f) GDPR.

The Google marketing services allow us to target ads for and on our site in order to present users only with ads that potentially match their interests. For example, if a user sees ads for products he has been interested in on other websites, this is referred to as “remarketing”. For these purposes, when our and other websites on which Google marketing services are active are accessed, Google directly executes a code from Google and (re)marketing tags (“web beacons”) are integrated into the website. With their help, an individual cookie is set on the user’s device (instead of cookies, comparable technologies can also be used, see also section A, paragraph 2.4). Cookies can be set by various domains, including , ,  or The cookie records which websites the user visits, what content he is interested in and what offers he has clicked on, technical information about the browser and operating system, referring websites, visiting time and other information about the use of the online offer. The IP address is also transmitted, but only in anonymized form (for more information, see Section B, Section 3.1., Para.

The IP address is not combined with the user’s data within other Google offers. The above information may be linked by Google to such information from other sources. If the user then visits other websites, the ads tailored to his interests can be displayed.

Users data is processed pseudonymously within the framework of Google marketing services. This means that Google does not store and process, for example, the names or e-mail addresses of users, but processes the relevant data cookie-related within pseudonymous user profiles. This means from Google’s point of view, the ads are not managed and displayed for a specifically identified person, but for the cookie holder, regardless of who this cookie holder is. This does not apply if a user has permitted Google to process the data without this pseudonymisation. The information collected by Google marketing services about users is transmitted to Google and stored on Google’s servers in the USA.

One of the Google marketing services we use is the online advertising program “Google AdWords”. In the case of Google AdWords, each AdWords customer receives a different”conversion cookie”. Cookies cannot therefore be traced through the websites of AdWords customers. The information collected by the cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers see the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, you will not receive any information that personally identifies users.

We also use the Google marketing service “AdSense” to integrate third-party advertisements. AdSense uses cookies that enable Google and its partner sites to serve ads based on users’ visits to this site or other sites on the Internet.

We can also use the “Google Tag Manager” to integrate and manage Google analysis and marketing services into our website.

Google LLC is committed to the principles of Privacy Shield through self-certification by the U.S. Department of Commerce.

If you wish to object to interest-based advertising by Google marketing services, you can use the setting and opt-out options provided by Google:
For more information about Google’s use of data for marketing purposes, please see the overview page:
Google’s privacy policy is available at

HubSpot – on our website used for analytical purposes. HubSpot uses cookies and similar technologies, which are stored on the user’s computer and which collect certain data. The collected data are IP address, location, browser, duration of the visit, accessed websites. HubSpot evaluates this data and uses it to generate statistics on the use of our websites. ProperGate needs these statistics to ensure the smooth operation of the websites and all offers, to continuously optimise them and to offer the user targeted marketing. The legal basis for the processing of personal data via the HubSpot service is Art. 6 Par. 1 S. 1 lit. b), f) GDPR.

HubSpot is committed to privacy and protecting individual rights on the internet. Learn which cookies are used and why on HubSpot websites including:,,,, ;,, and These cookies are also used in the HubSpot product ( Check HubSpot Privacy Policy at
If you wish to prevent the use of your data for marketing purposes, you can unsubscribe with one click at

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.

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