If you are a general contractor, we strongly recommend getting all subcontractors on board. This is because the system is compromised if not everyone on the site is using it.

For instance, if someone uses a delivery bay without first booking it, it won’t be available for someone that has.

However, in practice buy-in is never a problem. Firstly because you can simply stipulate it in the contract, and secondly because all subcontractors actively benefit from using it.

Suppliers don’t need to be on board – the subcontractors they are supplying to can add any information to the system on their behalf.

They still receive data from the system in a one-way direction, even if they’re not users, and hence still benefit from ProperGate.

For example, a supplier’s driver will receive the site entry permit directly to their mobile device, and they know if they arrive on time they will almost certainly face zero delays.

We help you with this – and we have a 100% compliance rate, so you can be sure that this won’t be an obstacle.

If you’re a general contractor, you can stipulate it as part of the tender to subcontractors.

(Likewise, if you’re an investor or real-estate developer, you can stipulate the use of ProperGate by the general contractor as part of the tender.)

Plus our two-hour training programme for subcontractors helps achieve psychological buy-in – once they see how easy it is and how much they benefit, they’re invariably happy to use it.

The license covers all users on a project. Typically the general contractor pays the full cost of the license.

However some of our customers choose to share the cost with their subcontractors, reasoning that since all parties benefit, they should also share the costs. But this is ultimately the license payer’s decision.

We agree on a mutually convenient location. However, during unusual circumstances – the COVID-19 pandemic, for example – demonstrations may be conducted online.

The software is web-based, and the majority of the processing takes place in the cloud, meaning that hardware requirements are minimal.

On top of this, the application has been optimised for use on all manner of different devices and display sizes, from desktop computers and tablets to smartphones.

The only requirement is to have an internet browser which should be either Google Chrome (the latest version) or Microsoft Edge (version 79 or later).

It doesn’t matter which operating system you use as ProperGate is web-based. If it can run a web browser (either the latest version of Google Chrome or version 79 or later of Microsoft Edge) then you’re good to go.

For best results we recommend starting 2 weeks in advance of the construction phase.

This is because processes such as joint planning of the logistics strategy and tailoring the installation and modules to the specific needs of organisation all take time, as does training and project setup.

Our clients find that subsequent projects take less time and involve less friction as the software becomes an integral – and invaluable – part of their company’s working processes.

Yes – it’s never too late in the construction phase to start using ProperGate. One client even implemented it during the fit-out stage.

Starting midway through a project is more complicated than starting before the first truck reaches the gate (and the first weeks require work on streamlining business-as-usual and changing existing processes) but customers still reap the benefits of ProperGate for the remainder of the project.

We have a full range of support options from online training videos and online tickets to phone-based help and even in-person support via a dedicated specialist in some regions (currently Warsaw and Dubai).

In short, we’re there for you when you need us.

Plus one of the key advantages of the cloud-based model is that upgrades and updates can be done without us needing to be physically present, so we can service your needs wherever you are in the world.

There is no single figure as the software is highly configurable and implementations differ from project to project.

But is this within your budget?

For complex construction projects of value greater than €50M the answer is very likely yes. At that kind of value, ProperGate is very likely to deliver savings that far outstrip the licensing cost.

It may also be helpful to know that all software is licensed on a per-project rather than per user basis, so you don’t need to worry about buying further licences to cope with a changing project.

At present we are focusing on complex construction projects with a value greater than €50M, but we do have a long-term plan to help smaller developers.

The software is modular and can be configured in a variety of ways to suit the project, so there’s a good chance your needs can already be met.

On top of that, a core part of our development model is working with clients to further develop and enhance the product. So if you have ideas for extending or expanding our application, then we will absolutely consider this.

The software is highly intuitive to use, but in order to give the best results, the system needs to be used properly.

For this reason, we work with our customers in developing their onsite logistics strategy and also conduct full pre-project training in use of the software – all of which comes as part of the service.

We are currently planning or working on integration with numerous different platforms including BIM data exchange with Autodesk BIM360, project scheduling in Oracle Primavera, process flow in Oracle Aconex, materials management in SAP, project coordination in LetsBuild, concrete quality monitoring in ConcR, and concrete production management software more generally.

Yes, but not the full system, and only for specific implementations.

You won’t have access to the full functionality of the system as it only works when adopted on a site-wide basis, and therefore it needs to be implemented and operated by the general contractor.

However, if you’re responsible for the timely delivery of casted elements and want to improve your concrete logistics management, we have a specific implementation that will allow you to replace your hard-copy delivery notes with digital ones, and improve communications both within your team and with your supplier. Get in touch and we can discuss this with you.

Also, if you know of a general contractor or real-estate developer that would benefit from ProperGate, do please tell them about us. Subcontractors don’t normally have to pay for the software (unless the general contractor decides to spread the costs), yet still reap direct benefits in terms of time and money, and optimisation of resources.